Terms and Condition

Updated at 2022-05-04.

This agreement is between Growlance Tech Solutions PVT LTD (Also known as “Cloutflow”), a Private Limited Company, referred to as “the Company and users of Cloutflow Ads, referred to as “the Customer.”

Services Provided

The Company provides the Customer with access to data obtained from Meta and Google APIs regarding influencers, subject to the influencer's consent. The services may be modified, updated, interrupted, suspended, or discontinued at any time without notice or liability.

Uptime Guarantee

The Company guarantees a 99% uptime for the Services. In the event of downtime, the Company will make reasonable efforts to notify the Customer and resolve the issue promptly.

Third-Party Dependencies

The Customer acknowledges and accepts that the Company's services are dependent on third-party platforms, namely Meta (Facebook) and Google. In the event of downtime or data unavailability from these third-party platforms, the Company will promptly notify the Customer.

Refunds Due to Third-Party Issues

If the Company is unable to obtain necessary data from third-party platforms due to the terms of its agreement with them, the Company will provide a prorated refund to the Customer.

Influencer Consent and Customer Responsibility

The Customer agrees to secure the express consent of the influencer before accessing their data through our services. The Company only serves as a data aggregator and can provide best practice advice and technical support. The Company is not responsible for obtaining the consent of the influencer, and it's not liable if the influencer refuses to give consent.

Account Security

The Customer is responsible for maintaining the security of their account and ensuring that no unauthorized person has access to their account.

License and Restrictions

Subject to these Terms and Conditions, the Company grants the Customer a limited, non-exclusive, non-transferable, and revocable license to use the services for their internal business and marketing analysis only. The Customer agrees not to share any data obtained from our services with any third party.

Payments, Refunds and Upgrades

The Customer agrees to pay the fees for the services as described on our website. A refund is only available within seven days of purchase. In case of an upgrade of the plan, the Company will provide credits on the new plan on a pro-rata basis.

Technical Support

The Company agrees to provide reasonable support to the Customer in case of technical difficulties during the influencer sign-up process.

Intellectual Property Rights

All content, trademarks, service marks, trade names, logos, and intellectual property displayed or provided by the services are wholly owned by the Company and may not be used without prior written permission.

Privacy Policy

The use of the services is also governed by the Company's Privacy Policy, which is incorporated into these Terms and Conditions by reference


The Company reserves the right to suspend or terminate the Customer's account and access to the services, at its sole discretion, without notice and liability, including, for example, if the Customer fails to comply with these Terms and Conditions.

Disclaimer of Warranties

TThe services are provided “as is.” The Company disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Copyright Infringement Notice

If you are a copyright owner or such owner’s agent and believe any material on our app constitutes an infringement on your copyright, please contact us setting forth the following information: (a) a physical or electronic signature of the copyright owner or a person authorized to act on his behalf; (b) identification of the material that is claimed to be infringing; (c) your contact information, including your address, telephone number, and an email; (d) a statement by you that you have a good faith belief that use of the material is not authorized by the copyright owners; and (e) the a statement that the information in the notification is accurate, and, under penalty of perjury you are authorized to act on behalf of the owner.

Limitation of Liability

To the maximum extent permitted by law, the Company will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from the use of, or inability to use, the services.

Governing Law

These Terms and Conditions are governed by the laws of India, without regard to its conflict of law provisions.

Changes to These Terms and Conditions

The Company reserves the right to modify these Terms and Conditions at any time. We will inform the Customer of any changes by posting the new Terms and Conditions on this page.

Extension of terms

These terms and conditions are an extension of general terms and conditions mentioned at https://cloutflow.com/terms-condition

Contact Us

Don’t hesitate to contact us if you have any questions.

  • Via Email: hello@cloutflow.com
  • Via Mail: WeWork, Platina Tower, Phase 1, Sector 28, Gurugram, 122002
  • Via Phone: 9560288563